What Zoho shipped in 2026

Turn every support session into a data point that works for you

Zoho Assist introduced Session Highlights, an automated feature that analyzes completed remote support sessions to generate structured, searchable records of applications accessed, actions taken, and …

How Zoho Workplace eliminates knowledge silos and provides a workplace where information flows

Zoho Workplace highlights how knowledge silos waste time and reduce productivity by scattering information across fragmented conversations, buried documents, and undocumented decisions. It positions i…

OKR management in Zoho People: Align teams and drive better impact

Zoho People introduced an OKR (Objectives and Key Results) management framework within its HR platform to help organizations align team efforts with strategic priorities. The feature structures goals …

Q2 Updates from Bigin: Zia Agents, Product Catalog, Workflow upgrades, and more!

Bigin introduced three AI agents (Reply Assistant, Churn Analyzer, CrossSell Genie) to automate email responses, analyze lost deals, and generate cross-sell emails. New features include AI-assisted em…

From benefits to compliance: Managing HR operations for US teams with Zoho People

Zoho People introduced US-specific HR workflow enhancements, including centralized employee record storage for compliance, automated overtime calculations across all 50 states, and OKR-based performan…

Simplifying benefits management in Zoho People

Zoho People introduced a new Benefits module to streamline benefits administration, replacing manual processes with a structured, self-service system. The module centralizes plan setup, provider manag…

WhatsApp Outbound Messaging and Reports in Zoho SalesIQ

Zoho SalesIQ introduced WhatsApp Outbound Messaging in its Summer ’26 release, enabling businesses to initiate compliant WhatsApp conversations via broadcast or proactive messaging from a single platf…

Stay audit-ready with email journaling in Zoho Mail

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The Zoho Sign app for Microsoft Windows

Zoho Sign introduced a native Windows desktop app that adds USB token-based and locally installed digital signature certificate (DSC) support to its cloud platform. The app enables offline signing, fu…

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