What Zoho shipped in July 2026

Turn every support session into a data point that works for you

Zoho Assist introduced Session Highlights, an automated feature that analyzes completed remote support sessions to generate structured, searchable records of applications accessed, actions taken, and …

OKR management in Zoho People: Align teams and drive better impact

Zoho People introduced an OKR (Objectives and Key Results) management framework within its HR platform to help organizations align team efforts with strategic priorities. The feature structures goals …

How Zoho Workplace eliminates knowledge silos and provides a workplace where information flows

Zoho Workplace highlights how knowledge silos waste time and reduce productivity by scattering information across fragmented conversations, buried documents, and undocumented decisions. It positions i…

Q2 Updates from Bigin: Zia Agents, Product Catalog, Workflow upgrades, and more!

Bigin introduced three AI agents (Reply Assistant, Churn Analyzer, CrossSell Genie) to automate email responses, analyze lost deals, and generate cross-sell emails. New features include AI-assisted em…

From benefits to compliance: Managing HR operations for US teams with Zoho People

Zoho People introduced US-specific HR workflow enhancements, including centralized employee record storage for compliance, automated overtime calculations across all 50 states, and OKR-based performan…

Simplifying benefits management in Zoho People

Zoho People introduced a new Benefits module to streamline benefits administration, replacing manual processes with a structured, self-service system. The module centralizes plan setup, provider manag…

WhatsApp Outbound Messaging and Reports in Zoho SalesIQ

Zoho SalesIQ introduced WhatsApp Outbound Messaging in its Summer ’26 release, enabling businesses to initiate compliant WhatsApp conversations via broadcast or proactive messaging from a single platf…

Stay audit-ready with email journaling in Zoho Mail

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The Zoho Sign app for Microsoft Windows

Zoho Sign introduced a native Windows desktop app that adds USB token-based and locally installed digital signature certificate (DSC) support to its cloud platform. The app enables offline signing, fu…

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All you need to know about Bigin's latest AI agents!

Bigin introduced three AI agents—Reply Assistant, CrossSell Genie, and Churn Analyzer—designed to automate email responses, upsell recommendations, and churn analysis for small businesses. These agent…

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Zoho Calendar + Google Calendar interoperability: Collaborate without scheduling conflicts

Zoho Calendar introduced interoperability with Google Calendar, allowing teams using both platforms to check each other’s free/busy availability without sharing event details. This builds on existing …

Meet Zoho Inventory MCP: Inventory operations that work through conversation

Zoho Inventory introduced MCP (Model Context Protocol) integration, enabling AI assistants like Claude and ChatGPT to perform inventory operations via natural language commands. The feature allows tea…

From MCP to billing: Updates that accelerate hiring

Zoho Recruit introduced AI-powered tools like Zoho Recruit MCP for natural language interactions with its ATS, Zia email summaries for quick email digestion, and candidate summaries to improve hiring …

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App Spotlight: Autocomplete Address Via Google for Zoho CRM

Zoho launched 'Autocomplete Address Via Google for Zoho CRM,' an extension that integrates Google Places API into Zoho CRM to streamline address capture. The tool provides real-time autocomplete sugge…

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Comment on Bridging the hybrid data gap with ETL pipelines: A strategic approach to legacy and cloud migration by Anand K

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Comment on The hidden cost of bad emails in Zoho CRM (and how to prevent them) by Anand K

Comment on AWS WorkMail is shutting down: Migrate to a secure alternative without downtime by Anand K

Comment on Introducing the sandbox environment: Safely test and optimize e-signature workflows by Anand K

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Start Your Agentic AI Journey Today

Zoho outlines a three-stage approach to building an agentic AI data foundation using existing tools like Zoho Analytics, DataPrep, Ask Zia, and Zia Agent Studio. The update enables natural language qu…

Zoho named an overall leader in Dresner's 2026 Wisdom of Crowds® BI Market Study

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Deep dive into SalesIQ's Summer '26 release: 40+ features for the agentic era

Zoho SalesIQ's Summer '26 release introduces Zia Agents—AI-driven digital workforce capable of dynamic reasoning and context-aware responses—alongside Bring Your Own AI (BYOAI) support for models like…

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Agentic AI in data & analytics: The next evolution of business intelligence

Zoho Analytics emphasized the shift to Agentic AI in business intelligence, where AI acts as an intelligent assistant to recommend actions and streamline decision-making beyond traditional dashboards.…

Indian businesses, take note: Zoho Sign expands e-Stamping support across India

Zoho Sign now supports e-Stamping in India, allowing businesses to pay stamp duty and append digital stamps to documents entirely online. The feature integrates with Aadhaar eSign and supports two e-S…

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